The City of Karlsruhe calls on the VBK:
The city council groups submitting the application are committed to barrier-free access to
undated tickets in the VBK sales area. Currently, undated tickets
are only available in KVV customer centers, in a few sales outlets or
by post (plus €4.99 postage). These limited sales channels
represent a considerable hurdle, especially for people with limited mobility, senior citizens, professionals
and occasional customers. Other transport associations,
such as in Stuttgart or in the VRR, have already successfully established
vending machines for this type of ticket – a technical change that
can also be implemented in Karlsruhe without significant effort.
In many parts of the VBK sales area, there are no ticket vending machines and the few
sales outlets available are difficult to reach for a large proportion of citizens,
especially people with limited mobility, senior citizens and families,
. Comprehensive vending machine sales enable
self-determined, flexible access to tickets and thus contribute significantly
to equal opportunities in public transport.
- In future, undated tickets will also be offered at ticket machines in the
VBK sales area. - To examine and drive forward the technical
and organizational implementation of this project in close coordination with the city administration and VBK. - The extent to which this regulation can be extended to the entire KVV area
in the long term must be examined.
Facts / justification:
The current route via customer centers or postal delivery
unnecessarily prolongs the ticket purchasing process. Undated tickets, which are available directly from vending machines
, enable spontaneous and uncomplicated travel
– a significant advantage for occasional customers.
The integration of undated tickets into existing vending machine operations is certainly
technically feasible. Pre-dated tickets are already available from vending machines;
the addition of the “undated” option only requires a minor
adjustment, as is already successfully practised in other transport associations
.
Potential “grey driving” is not the sole argument, as comparable ticket types
– including digital solutions – are exposed to a similar risk. The experience
of other transport associations shows that vending machine sales do not lead to any
significant abuse problems.
A customer-friendly and flexible ticket design is essential in order to make
public transport more attractive and to consistently drive forward the transport transition.
Analogue, non-digital offers are an important part of a comprehensive
mobility strategy.
Signed by:
Lüppo Cramer, Michael Haug, Sonja Döring, Karlsruher Liste group
Annette Böringer, Petra Lorenz and Thomas H. Hock and FDP/FW group
Fabian Gaukel, Adina Geißinger, Kien Nguyen, VOLT group
Friedemann Kalmbach, FÜR
Tanja Kaufmann, Anne Berghoff, Franziska Buresch, Die Linke group